Massachusetts law requires property owners to use reasonable care in maintaining their premises and to warn visitors of hazards they know about — or should have known about. This duty extends to guests, customers, tenants, and most other lawful visitors. It does not require perfection, but it does require action.
When an owner knows a condition is dangerous and does nothing, or when a hazard exists long enough that they should have discovered it through ordinary upkeep, the law treats that failure as negligence. Proving that failure is the foundation of every premises liability claim I bring. I look at maintenance records, incident reports, prior complaints, and any evidence that the property owner was on notice and chose not to act.
Negligent security claims follow the same framework. If a property owner failed to provide adequate lighting, functioning locks, security personnel, or other reasonable measures — and someone was harmed as a result — that owner may bear liability for what happened.